Shipping/Returns
PRE ORDER
Our Pre Orders are projected to ship within 1-6 weeks. Each product may be different, so please read a more exact shipping time on each product page. Once your item has shipped, you will receive a confirmation email with your tracking number.
Items are shipped USPS.
SHIPPING
Orders placed within the US will ship out USPS Ground shipping. You will receive an email confirmation once your order ships. Please note orders can take 2-3 business days to handle and pack your order prior to shipping. Once shipped, please allow 24 hours for your tracking number to update.
INTERNATIONAL SHIPPING
Orders placed internationally have a flat rate at checkout and will go out UPS.
*Please note that all international orders are subject to duties and taxes based on your specific country*
RETURN POLICY
You have 7 days once you receive your order to return the item/items back to us with no charge and receive a full refund. Please email us at contact@jingiorgio.com to start your return. Once we receive your email providing which item/items you would like to return, we will generate a return shipping label and send it to you. Please allow two to three business days for us to respond back to you.
In order for us to process the refund once receiving your item/items, the item/items must be in its original packaging and original condition. If the item is not damaged, nor has any odor or stains, we will be able to process the return. If the item does not meet our return requirements, we will contact you back via email.
We do not provide shipping labels for International returns. For these types of orders, the customer must cover the return shipping costs/labels for the item/items back to us. We will not be responsible for lost and/or stolen return packages.
Items marked as final sale cannot be returned.